📍 Montréal, QC
☎️ +1 581 990-1466
🌐 francisbenoit.ca
Relevant experiences
Senior Product Designer at Workleap
2020–Now
- Product vision: Helped define and implement the vision for Workleap Officevibe through initiatives focused on employee experience, engagement, recognition, and onboarding, while aligning solutions with business goals.
- Continuous research: Established weekly user research processes (interviews, concept validation, behavioural analysis), strengthening product decisions and user satisfaction.
- AI as a foundation: Integrated artificial intelligence into feature design, enabling users to spend less time in reports and more time with their teams, thereby improving efficiency.
- Unified design system: Led the craft vision and research of the design system by creating a robust and well-documented library of components and patterns, enhancing coherence and efficiency across products.
- Cross-functional problem-solving: Designed solutions for systemic issues such as notifications, information hierarchy, billing, and permissions to support the overall customer journey.
- Visual language evolution: Guided the evolution of the visual language to foster cross-team collaboration, streamline production, and improve deliverable quality.
- Strong design culture: Actively contributed to strengthening the design community, mentoring designers, and creating opportunities for professional development.
Adjunct Faculty at University of Toronto
2020–Now
- Curriculum design: Created and taught courses for the User Experience Design Certificate, covering the foundations of visual design, ergonomics, and concept validation. Contributed to curriculum updates to reflect current industry realities (AI, accessibility, inclusive design, etc.).
- Knowledge transfer: Supported learners from diverse backgrounds through mentorship, constructive feedback, and practical tools to build their practice.
- Applied approach: Encouraged autonomy, critical thinking, and experimentation in projects, grounding teaching in the realities of contemporary digital design.
Product Designer at Samsung
2018–2020
- Complex ecosystems: Designed an AdTech platform for internal Samsung Ads users in an agile environment, addressing performance constraints and large-scale data.
- Targeted strategies: Applied UX, visual design, and product strategy to create cohesive experiences focused on clarity, efficiency, and business value.